frequently asked questions - online payment & website
Call or email the trip leader listed for information about a particular trip.
Question: |
Is is safe to use my credit/debit card online?
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Answer: |
Our system supports safe credit card transactions. That is one of the reasons we partner with Paypal to process credit card transactions - they utilize secure encryption technology to protect your data in online transactions. You do not need a Paypal account - continue as guest. |
Question: |
I forgot my Cape Cod Ski Club password or didn't create one initially because I mailed in my application! How do I login to access my profile or members only sections?
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Answer: |
Simply click on the "I forgot" link under the login box and the system will email you your current password. Then login using that password, click "view profile." When your profile page appears, click Edit and you will be able to change your password if you wish. Or just email us and someone will get back to you shortly to assist you. |
Question: |
I want to add/delete information to my directory listing. How do I do that? |
Answer: |
You are in control! Simply log in using your email and password. Once you log in, click "View Profile." When your profile page appears, click Edit. Then click on "Privacy Settings" to change what is visible on your listing (some may want their phone number, address, etc., displayed, others may not). The listings default to show email address and town only. This way members have some idea where you live, and can also contact you via email individually from the directory listing. If you have a photo of yourself, please consider adding it to the site! When you are updating your profile, simply hit the "browse" key for adding a photo, find the file on your device/computer and select it. Your photo will be displayed on the site. You can also add a personal comment by your photo (or even without a photo) by adding "directory listing text" when you are updating your profile. Note: this information is available only to members and is not made available to third parties. |
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SEND US ANY OTHER QUESTIONS YOU MAY HAVE THAT WE SHOULD INCLUDE HERE!
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THANKS FOR YOUR FEEDBACK --- IT HELPS US MAKE THE SITE WORK BETTER FOR YOU! |